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Browsing by Author "Pegu, Akhil Chandra"

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Customer satisfaction and customer loyalty, case study of Radisson Blu Hotel Guwahati

Pegu, Akhil Chandra (Universitat Politècnica de València, 2017-09-07)

[EN] The principal objective is to examine with semi structured interviews, the relationship between customer satisfaction and customer loyalty and also the impact/effect of customer satisfaction, customer loyalty and ...

Now showing items 1-1 of 1