RiuNet UPV Home
:
Browsing by Author

Search RiuNet

Browse

All of RiuNet

My Account

Login

RiuNet Help

Admin. UPV

Browsing by Author "Claasen, Cyrlene"

Now showing items 1-2 of 2

Engaging with untruthful company crisis communication: The understanding of decoupling in the face of crisis

Contreras-Pacheco, Orlando E.; Claasen, Cyrlene; Garrigós Simón, Fernando José (Omnia Publisher SL, 2021)

[EN] Purpose: By considering the organizational legitimacy framework, this work examines how offending companies decouple their narratives from the facts as a communication strategy when handling environmental crises in ...
Stakeholder perceptions in organizational crisis management: exploring alternative configurations

Contreras-Pacheco, Orlando E.; Claasen, Cyrlene; Garrigós Simón, Fernando José (Cambridge University Press, 2022-06)

[EN] Crises are socially constructed. Affected stakeholders of an organizational crisis conceive complex associations between their perceptions of the implicated company's response and about the company itself. The study ...

Now showing items 1-2 of 2