- -

Innovation and service-dominant logic

RiuNet: Institutional repository of the Polithecnic University of Valencia

Share/Send to

Cited by

Statistics

  • Estadisticas de Uso

Innovation and service-dominant logic

Show full item record

Huarng, K.; Cervera, A.; Mas Verdú, F. (2018). Innovation and service-dominant logic. Service Business. 12(3):453-456. https://doi.org/10.1007/s11628-018-0369-6

Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/125103

Files in this item

Item Metadata

Title: Innovation and service-dominant logic
Author: Huarng, Kun-Huang Cervera, Amparo Mas Verdú, Francisco
UPV Unit: Universitat Politècnica de València. Departamento de Economía y Ciencias Sociales - Departament d'Economia i Ciències Socials
Issued date:
Abstract:
[EN] Radical changes have occurred in innovation management. Traditional goods-dominant logic has shifted to service-dominant logic, where value is created for use instead of exchange. Customers are tied to organizations ...[+]
Subjects: Collaborative workplaces , Financial crisis , Hospitality , Quality management , Value logic
Copyrigths: Cerrado
Source:
Service Business. (issn: 1862-8516 )
DOI: 10.1007/s11628-018-0369-6
Publisher:
Springer-Verlag
Publisher version: http://doi.org/10.1007/s11628-018-0369-6
Type: Artículo

References

Cantista I, Tylecote A (2008) Industrial innovation, corporate governance and supplier-customer relationships. J Manuf Technol Manag 19(5):576–590

Chesbrough H (2003) Open innovation: the new imperative for creating and profiting from technology. Harvard Business School Press, Boston

Edvardsson B, Tronvoll B (2013) A new conceptualization of service innovation grounded in SD logic and service systems. Int J Qual Serv Sci 5(1):19–31 [+]
Cantista I, Tylecote A (2008) Industrial innovation, corporate governance and supplier-customer relationships. J Manuf Technol Manag 19(5):576–590

Chesbrough H (2003) Open innovation: the new imperative for creating and profiting from technology. Harvard Business School Press, Boston

Edvardsson B, Tronvoll B (2013) A new conceptualization of service innovation grounded in SD logic and service systems. Int J Qual Serv Sci 5(1):19–31

Koskela-Huotari K, Edvardsson B, Jonas JM, Sörhammar D, Witell L (2016) Innovation in service ecosystems—breaking, making, and maintaining institutionalized rules of resource integration. J Bus Res 69(8):2964–2971

Lee S (2015) The age of quality innovation. Int J Qual Innov 1(1):1–9

Lee S, Olson D (2010) Convergenomics: strategic innovation in the convergence era. Gower, Surrey

Lusch RF, Nambisan S (2015) Service innovation: a service-dominant logic perspective. MIS Quart 39(1):155–175

Lusch RF, Vargo SL (2014) Service-dominant logic. premises, perspectives, possibilities. Cambridge University Press, Cambridge

Mas-Tur A, Soriano DR (2014) The level of innovation among young innovative companies: the impacts of knowledge-intensive services use, firm characteristics and the entrepreneur attributes. Serv Bus 8(1):51–63

Michel S, Brown S, Gallan A (2008) An expanded and strategic view of discontinuous innovations: deploying a service-dominant logic. J Acad Mark Sci 36(1):54–66

Nambisan S, Sawhney M (2007) The global brain: your roadmap for innovating faster and smarter in a networked world. Wharton School Publishing, Upper Saddle River

Ordanini A, Parasuraman A (2011) Service innovation viewed through a service dominant logic lens: a conceptual framework and empirical analysis. J Serv Res 14(1):3–23

Prahalad CK, Ramaswamy V (2004) The future of competition: co-creating value with customers. Harvard Business School Press, Boston

Vargo SL, Lusch RF (2004) Evolving to a new dominant logic for marketing. J Mark 68(1):1–17

Vargo SL, Lusch RF (2006) The service dominant logic of marketing. Dialog, debate and directions. Sharpe, New York

Vargo SL, Lusch RF (2008) Service-dominant logic: continuing the evolution. J Acad Mark Sci 36(1):1–10

Vargo SL, Maglio PP, Akaka MA (2008) On value and value co-creation: a service systems and service logic perspective. Eur Manag J 26(3):145–152

[-]

recommendations

 

This item appears in the following Collection(s)

Show full item record