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Necchi, E. (2013). Analysis and comparison of customer satisfation for a coffee shop in Italy and in USA. Universitat Politècnica de València. http://hdl.handle.net/10251/62014
Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/62014
Título: | Analysis and comparison of customer satisfation for a coffee shop in Italy and in USA | |||
Autor: | Necchi, Elisa | |||
Director(es): | Ivo Dormio, Alberto Abdel Malek, Layek Pham, Hoang | |||
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The aim of the project is to compare the customer satisfaction of two different countries,
Italy and USA through the tool of the survey. The search scope is the coffee shop. The
customer is asked to rate which factors ...[+]
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Derechos de uso: | Cerrado | |||
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