[EN] This qualitative study examines the digitisation of HRM in a cloud-based environment. The influencing factors for the transformation from conventional HRM to eHRM are examined with a special focus on the success factors ...
[EN] How much am I, the customer, currently worth to a company? The answer to this question is very important for the marketing team but difficult to obtain. In an omni-channel environment, the degree of complexity for ...
Ziebell, Robert-Christian; Albors Garrigós, José; Schoeneberg, Klaus peter; Perelló Marín, María Rosario(IGI Global, 2019-10)
[EN] As the digitization of HR processes in companies continues to increase, at the same time, the
underlying technical basis is also developing at a rapid pace. Electronic human resources (e-HRM)
solutions are used to ...
Ziebell, Robert-Christian; Albors Garrigós, José; M.Schultz; Schoeneberg, Klaus peter; Perelló Marín, María Rosario(IGI Global, 2019)
[EN] The article covers process models for HR IT projects and in particular for HR transformation projects. Based on the authors' experience, an applied process model for HR transformation projects in a cloud-based environment ...
Albors Garrigós, José; Frass, Alexander; Schoeneberg, Klaus peter; Peiró Signes, Angel(Faculty of Organizational Sciences, 2017)
[EN] This article clarifies the impact of national culture in the after sales service in the automotive sector.. Introduction and objectives: After-sales services have become paramount in the automobile industry. How-ever, ...