Necchi, Elisa(Universitat Politècnica de València, 2016-03-22)
The aim of the project is to compare the customer satisfaction of two different countries,
Italy and USA through the tool of the survey. The search scope is the coffee shop. The
customer is asked to rate which factors ...
Mannino, Francesca(Universitat Politècnica de València, 2016-03-22)
In an ever-demanding global marketplace, customers are insisting on higher quality, faster
delivery, dependability, and more product variety. To successfully compete, a business organization
needs to be profitable and ...