Ortiz-Barrios, Miguel; Alfaro Saiz, Juan José(World Scientific, 2020-11)
[EN] Performance evaluation is relevant for supporting managerial decisions related to the improvement of public emergency departments (EDs). As different criteria from ED context and several alternatives need to be ...
Ortiz-Barrios, Miguel Angel; Alfaro Saiz, Juan José(Public Library of Science, 2020-06-22)
[EN] Emergency Care Networks (ECNs) were created as a response to the increased demand for emergency services and the ever-increasing waiting times experienced by patients in emergency rooms. In this sense, ECNs are called ...
Ortíz-Barrios, Miguel Angel; Alfaro Saiz, Juan José(MDPI AG, 2020-04)
[EN] The most commonly used techniques for addressing each Emergency Department (ED) problem (overcrowding, prolonged waiting time, extended length of stay, excessive patient flow time, and high left-without-being-seen ...
Ortíz-Barrios, Miguel Angel; Coba-Blanco, Dayana Milena; Alfaro Saiz, Juan José; Stand-González, Daniela(MDPI AG, 2021-08)
[EN] The COVID-19 pandemic has strongly affected the dynamics of Emergency Departments (EDs) worldwide and has accentuated the need for tackling different operational inefficiencies that decrease the quality of care provided ...
Ortíz Barrios, Miguel Ángel(Universitat Politècnica de València, 2020-11-27)
[ES] La oportunidad en la atención es uno de los críticos de mayor relevancia en la satisfacción de los pacientes que acuden a los servicios de Urgencias. Por tal motivo, las instituciones prestadoras de servicio y las ...