Permana, A.; Purba, H.H.; Rizkiyah, N.D.(Universitat Politècnica de València, 2021-01-29)
[EN] In today’s market situation and complex business environment, organization must be able to deliver the customer’s requirement and the expectations which are critical to the satisfaction such as high product quality, ...
Tampubolon, Salmon; Purba, H. H.(Universitat Politècnica de València, 2021-07-28)
[EN] Organizations must be able to meet customer needs in today’s complex market situation and business environment, the needs and essentials for their satisfaction such as high product quality, competitive costs and faster ...