[EN] Purpose: By considering the organizational legitimacy framework, this work examines how offending
companies decouple their narratives from the facts as a communication strategy when handling
environmental crises in ...
Drylie-Carey, Lindsey; Sánchez-Castillo, Sebastián; Galán Cubillo, Esteban(Ediciones Profesionales de la Informacion SL, 2020-10)
[EN] The coronavirus disease Covid-19 (SARS-CoV-2) pandemic is exacting a huge toll on individuals, families, communities, and societies across the world. The study of public communication is a key aspect for slowing the ...
Contreras-Pacheco, Orlando E.; Claasen, Cyrlene; Garrigós Simón, Fernando José(Cambridge University Press, 2022-06)
[EN] Crises are socially constructed. Affected stakeholders of an organizational crisis conceive complex associations between their perceptions of the implicated company's response and about the company itself. The study ...