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Listar por palabra clave "Helpdesk systems"

RiuNet: Repositorio Institucional de la Universidad Politécnica de Valencia

Listar por palabra clave "Helpdesk systems"

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    Multi-domain case-based module for customer support 
    Heras Barberá, Stella María; Garcia Pardo Gimenez De Los Galanes, Juan Angel; Ramos-Garijo Font de Mora, Rafael; Palomares Chust, Alberto; Botti, V.; Rebollo Pedruelo, Miguel; Julian Inglada, Vicente Javier (Elsevier, 2009-04)
    [EN] Technology management centres provide technological and customer support services for private or public organisations. Commonly, these centres offer support by using a helpdesk software that facilitates the work of ...