Romero, José Carlos; Olmedilla Fernández, María; Martínez-Torres, Rocío; Toral, Sergio(Editorial Universitat Politècnica de València, 2022-09-20)
[EN] Users spend a significantly amount of time reading and exchanging reviews online in e‑commerce and eWOM communities that help them with their purchase decisions. Source credibility theory is gaining more importance ...
Olmedilla, María; Martínez Torres, Mª del Rocío; Toral, Sergio L.(Editorial Universitat Politècnica de València, 2020-07-10)
[EN] During the last decade, research has shown that identifying helpful reviews
from a big amount of user-generated review data has been a trending topic.
This study proposes a classification system using an adaptive ...
[EN] Online reviews comprise a flood of user-generated content, so to identify the most useful reviews is a vital task. As such, many computational models have been made to automatically analyze the helpfulness of online ...