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Protocol: action planning for action research about kaizen in public organizations. The case of higher education

Marin-Garcia, Juan A.; Garcia-Sabater, Julio J.; Maheut, Julien (Universitat Politècnica de València, 2018-06-29)

[EN] In this protocol we complete the first three stages of action research to analyze possibilities for continuous improvement of processes in public universities. We define the problem or area of improvement in the ...

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