Grillo-Espinoza, Hanzel; Campuzano Bolarin, Francisco; Mula, Josefa(Universidad Politécnica de Madrid. Centro de Estudios de Planificación y Administración de Empresas, 2018)
[EN] The objective of this paper is to establish a methodology that combines performance measurement, a statistical record of measures to identify any relations among them, and system dynamics-based simulation modeling ...