Romualdo-Novais, Luciano; Maqueira, Juan Manuel; Ortiz Bas, Ángel(Universidad Politécnica de Madrid. Centro de Estudios de Planificación y Administración de Empresas, 2017-07)
[EN] This article analyzes the current state of the research on Customer Segmentation (SC) and Supply Chain Flexibility (FCS). For this, a systematic review of the literature is carried out to identify the lines of work ...