Permana, A.; Purba, H.H.; Rizkiyah, N.D.(Universitat Politècnica de València, 2021-01-29)
[EN] In today’s market situation and complex business environment, organization must be able to deliver the customer’s requirement and the expectations which are critical to the satisfaction such as high product quality, ...
Andrade Arteaga, Carla; Rodríguez Rodríguez, Raúl; Alfaro Saiz, Juan José; Verdecho Sáez, María José(MDPI AG, 2020-08)
[EN] This paper presents a methodology for quantifying the impact of Total Quality Management
TQM elements on organisational strategic sustainable development, integrating within it the
well-known strategic management tool ...
Vicens Mira, Eduardo(Universitat Politècnica de València, 2017-11-08)
[ES] A partir del análisis del sistema de gestión de calidad de una empresa, se comparan dos metodos para implantar TQM que incluyen autoevaluación. Se escoge la norma ISO 9004, se realiza la autoevaluación según la norma ...
Andrade Arteaga, Carla Alexandra(Universitat Politècnica de València, 2022-03-21)
[ES] El contexto mundial actual de competitividad global hace que las empresas deban invertir muchos de sus recursos en ofrecer productos y servicios de calidad a precios competitivos. Desde hace muchos años el cliente ...
Mateos Ronco, Alicia María; Hernández Mezquida, Jose Manuel(Taylor & Francis (Routledge), 2016-08-05)
[EN] Achieving excellence in public education centre management is a means to attain higher quality in education. This can be reached by implementing performance management. This paper proposes a comprehensive management ...
Wassan, Asif Nawaz; Memon, Muhammad Saad; Mari, Sonia Irshad; Kalwar, Muhammad Ahmed(Universitat Politècnica de València, 2022-07-29)
[EN] Total quality management (TQM) has been identified as a key driver of organizational performance in public and private organizations. Organizational culture, along with TQM and sustainability has been investigated to ...
[EN] There is mounting interest in both theory and practice regarding the relationship between
Human Resource Management (HRM) and Total Quality Management (TQM), as well as the
relationship between HRM and TQM and ...
Mena Vásquez, Alexandra Antonieta; Devece Carañana, Carlos Alberto(IATED, 2022-11-09)
[EN] The main objective of this work is to contribute to the literature that analyzes TQM (total quality management) practices related to human talent management and the generation of innovation in the Higher
Education ...
Abimbola, B.O.; Oyatoye, E.O.; Oyenuga, O.G.(Universitat Politècnica de València, 2020-07-18)
[EN] The quality of education offered by the tertiary institutions in Nigeria in recent times has critically degenerated. Unfortunately, this has led to the unprecedented rise in the poor quality of Nigerian graduates which ...
Cervera Fayos, Henar(Universitat Politècnica de València, 2015-10-05)
[EN] The increase of competition in local and global market determined the importance
of service innovation as a key source support firm’s growth and development.
Such a huge economic activity by the service industry ...