Llinares Millán, María del Carmen; Garzón, Dolores; Navarro, Susana(Elsevier, 2016-11)
The role of interaction between customers (customer-to-customer; C2C) is a key factor when extracting value from a touristic experience. Several studies incorporate quantitative and qualitative aspects referring to ...
Navarro, Susana; Llinares Millán, María del Carmen; Garzon, Dolores(Elsevier, 2016-04)
ustomer behavior is one of the key components of value co-creation. Several authors believe that co-creation generates satisfaction. However, few studies exist that focus on that relationship. This study explores the ...