- -

Listar por palabra clave "Customer ratings"

RiuNet: Repositorio Institucional de la Universidad Politécnica de Valencia

Listar por palabra clave "Customer ratings"

Ordenar por:Orden:Resultados:

  • Icon
    The Impact of Environmental Certification on Hotel Guest Ratings 
    Peiró Signes, Angel; Segarra Oña, María del Val; Verma, Rohit; Mondejar Jimenez, Jose; Vargas Vargas, Manuel (SAGE Publications, 2013)
    [EN] In this article, we analyze the impact on hotels of the ISO 14001 environmental certification system from the customers perspective. Based on a comparison of customer ratings of 6,850 hotels in Spain with and without ...