RiuNet repositorio UPV
:
Listar por palabra clave

Buscar en RiuNet

Listar

Todo RiuNet

Mi cuenta

Acceder

Ayuda RiuNet

Admin. UPV

Listar por palabra clave "Service Quality"

Mostrando ítems 1-2 de 2

Cluster Analysis for Diminishing Heterogeneous Opinions of Service Quality Public Transport Passengers

De Oña, R.; López-Maldonado, Griselda; Díez de los Ríos, F.J.; De Oña, J. (Elsevier, 2014-12-19)

[EN] One of the principal measures that public transport administrations are following for reaching a sustainable transportation in the cities consists on attract a higher number of citizens towards the use of public ...
The effect of service attributes’ hierarchy on passengers’ segmentation. A light rail transit service case study

Diez de los Rios Mesa, Francisco; De Oña López, Rocío; De Oña López, Juan (Editorial Universitat Politècnica de València, 2016-06-01)

[EN] Market segmentation can help transit operators to identify groups of passengers that share particular characteristics and specific needs and requirements about the service. Traditionally, socioeconomic variables have ...

Mostrando ítems 1-2 de 2