Identification of Reverse Logistics Decision Types from Mathematical Models

Abstract

[EN] Purpose: The increase in social awareness, politics and environmental regulation, the scarcity of raw materials and the desired ¿green¿ image, are some of the reasons that lead companies to decide for implement processes of Reverse Logistics (RL). At the time when incorporate new RL processes as key business processes, new and important decisions need to be made. Identification and knowledge of these decisions, including the information available and the implications for the company or supply chain, will be fundamental for decision-makers to achieve the best results. In the present work, the main types of RL decisions are identified. Design/methodology/approach: This paper is based on the analysis of mathematical models designed as tools to aid decision making in the field of RL. Once the types of interest work to be analyzed are defined, those studies that really deal about the object of study are searched and analyzed. The decision variables that are taken at work are identified and grouped according to the type of decision and, finally, are showed the main types of decisions used in mathematical models developed in the field of RL. Findings: The principal conclusion of the research is that the most commonly addressed decisions with mathematical models in the field of RL are those related to the network¿s configuration, followed by tactical/operative decisions such as the selections of product¿s treatments to realize and the policy of returns or prices, among other decisions. Originality/value: The identification of the main decisions types of the reverse logistics will allow the managers of these processes to know and understand them better, while offer an integrated vision of them, favoring the achievement of better results.