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A systematic literature review of Total Quality Management (TQM) implementation in the organization

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A systematic literature review of Total Quality Management (TQM) implementation in the organization

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Permana, A.; Purba, H.; Rizkiyah, N. (2021). A systematic literature review of Total Quality Management (TQM) implementation in the organization. International Journal of Production Management and Engineering. 9(1):25-36. https://doi.org/10.4995/ijpme.2021.13765

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Metadatos del ítem

Título: A systematic literature review of Total Quality Management (TQM) implementation in the organization
Autor: Permana, A. Purba, H.H. Rizkiyah, N.D.
Fecha difusión:
Resumen:
[EN] In today’s market situation and complex business environment, organization must be able to deliver the customer’s requirement and the expectations which are critical to the satisfaction such as high product quality, ...[+]
Palabras clave: TQM , Business improvement , Business competitiveness
Derechos de uso: Reconocimiento - No comercial - Sin obra derivada (by-nc-nd)
Fuente:
International Journal of Production Management and Engineering. (eissn: 2340-4876 )
DOI: 10.4995/ijpme.2021.13765
Editorial:
Universitat Politècnica de València
Versión del editor: https://doi.org/10.4995/ijpme.2021.13765
Agradecimientos:
This article was completed thanks to the financial support from the university of Mercu Buana, Jakarta-Indonesia. It also completed with the purpose and motivation of the authors to have an innovate research thinking as ...[+]
Tipo: Artículo

References

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Alanazi, M.H. (2020). The mediating role of primary TQM factors and strategy in the relationship between supportive TQM factors and organisational results: An empirical assessment using the MBNQA model. Cogent Business and Management, 7(1). https://doi.org/10.1080/23311975.2020.1771074

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