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Protocol: action planning for action research about kaizen in public organizations. The case of higher education

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Protocol: action planning for action research about kaizen in public organizations. The case of higher education

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Marin-Garcia, JA.; Garcia-Sabater, JJ.; Maheut, J. (2018). Protocol: action planning for action research about kaizen in public organizations. The case of higher education. Working Papers on Operations Management. 9(1):1-13. doi:10.4995/wpom.v9i1.8990

Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/107192

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Title: Protocol: action planning for action research about kaizen in public organizations. The case of higher education
Secondary Title: Protocolo: plan de acción para investigación-acción sobre mejora continua en servicios públicos. Aplicación a educación universitaria
Author: Marin-Garcia, Juan A. Garcia-Sabater, Julio J. Maheut, Julien
UPV Unit: Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses
Issued date:
Abstract:
[EN] In this protocol we complete the first three stages of action research to analyze possibilities for continuous improvement of processes in public universities. We define the problem or area of improvement in the ...[+]


[ES] En este protocolo completamos las tres primeras etapas de la investigación acción para analizar posibilidades de mejora continua de procesos en universidades públicas. Definimos el problema o área de mejora en la ...[+]
Subjects: Protocol , Action-research , Kaizen , Continuous improvement , Higher education , Process improvement , Public services , Investigación-acción , Mejora continua , Universidad , Mejora procesos , Servicios públicos
Copyrigths: Reconocimiento (by)
Source:
Working Papers on Operations Management. (eissn: 1989-9068 )
DOI: 10.4995/wpom.v9i1.8990
Publisher:
Universitat Politècnica de València
Publisher version: https://doi.org/10.4995/wpom.v9i1.8990
Type: Artículo

References

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