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Innovation and service-dominant logic

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Innovation and service-dominant logic

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Huarng, K.; Cervera, A.; Mas Verdú, F. (2018). Innovation and service-dominant logic. Service Business. 12(3):453-456. https://doi.org/10.1007/s11628-018-0369-6

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Título: Innovation and service-dominant logic
Autor: Huarng, Kun-Huang Cervera, Amparo Mas Verdú, Francisco
Entidad UPV: Universitat Politècnica de València. Departamento de Economía y Ciencias Sociales - Departament d'Economia i Ciències Socials
Fecha difusión:
Resumen:
[EN] Radical changes have occurred in innovation management. Traditional goods-dominant logic has shifted to service-dominant logic, where value is created for use instead of exchange. Customers are tied to organizations ...[+]
Palabras clave: Collaborative workplaces , Financial crisis , Hospitality , Quality management , Value logic
Derechos de uso: Cerrado
Fuente:
Service Business. (issn: 1862-8516 )
DOI: 10.1007/s11628-018-0369-6
Editorial:
Springer-Verlag
Versión del editor: http://doi.org/10.1007/s11628-018-0369-6
Tipo: Artículo

References

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Edvardsson B, Tronvoll B (2013) A new conceptualization of service innovation grounded in SD logic and service systems. Int J Qual Serv Sci 5(1):19–31

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