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Question-Driven Methodology for Analyzing Emergency Room Processes Using Process Mining

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Question-Driven Methodology for Analyzing Emergency Room Processes Using Process Mining

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Nombre: Rojas;Sepúlveda;M ...
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dc.contributor.author Rojas, Eric es_ES
dc.contributor.author Sepúlveda, Marcos es_ES
dc.contributor.author Munoz-Gama, Jorge es_ES
dc.contributor.author Capurro, Daniel es_ES
dc.contributor.author Traver Salcedo, Vicente es_ES
dc.contributor.author Fernández Llatas, Carlos es_ES
dc.date.accessioned 2020-10-06T03:32:12Z
dc.date.available 2020-10-06T03:32:12Z
dc.date.issued 2017-03-21 es_ES
dc.identifier.uri http://hdl.handle.net/10251/151167
dc.description.abstract [EN] In order to improve the efficiency and effectiveness of Emergency Rooms (ER), it is important to provide answers to frequently-posed questions regarding all relevant processes executed therein. Process mining provides different techniques and tools that help to obtain insights into the analyzed processes and help to answer these questions. However, ER experts require certain guidelines in order to carry out process mining effectively. This article proposes a number of solutions, including a classification of the frequently-posed questions about ER processes, a data reference model to guide the extraction of data from the information systems that support these processes and a question-driven methodology specific for ER. The applicability of the latter is illustrated by means of a case study of an ER service in Chile, in which ER experts were able to obtain a better understanding of how they were dealing with episodes related to specific pathologies, triage severity and patient discharge destinations. es_ES
dc.description.sponsorship This project was partially funded by Fondecyt Grants 1150365 and 11130577 from the Chilean National Commission on Scientific and Technological Research (CONICYT), the Ph.D. Scholarship Program of CONICYT Chile (CONICYT-Doctorado Nacional/2014-63140180), the Ph.D. Scholarship Program of CONICIT Costa Rica and by Universidad de Costa Rica Professor Fellowships. es_ES
dc.language Inglés es_ES
dc.publisher MDPI AG es_ES
dc.relation.ispartof Applied Sciences es_ES
dc.rights Reconocimiento (by) es_ES
dc.subject Process mining es_ES
dc.subject Emergency rooms es_ES
dc.subject Frequently-posed questions es_ES
dc.subject Methodology es_ES
dc.subject.classification TECNOLOGIA ELECTRONICA es_ES
dc.title Question-Driven Methodology for Analyzing Emergency Room Processes Using Process Mining es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.3390/app7030302 es_ES
dc.relation.projectID info:eu-repo/grantAgreement/FONDECYT//1150365/ es_ES
dc.relation.projectID info:eu-repo/grantAgreement/FONDECYT//11130577/ es_ES
dc.relation.projectID info:eu-repo/grantAgreement/CONICYT//2014-63140180/ es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Ingeniería Electrónica - Departament d'Enginyeria Electrònica es_ES
dc.description.bibliographicCitation Rojas, E.; Sepúlveda, M.; Munoz-Gama, J.; Capurro, D.; Traver Salcedo, V.; Fernández Llatas, C. (2017). Question-Driven Methodology for Analyzing Emergency Room Processes Using Process Mining. Applied Sciences. 7(3):1-29. https://doi.org/10.3390/app7030302 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion https://doi.org/10.3390/app7030302 es_ES
dc.description.upvformatpinicio 1 es_ES
dc.description.upvformatpfin 29 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 7 es_ES
dc.description.issue 3 es_ES
dc.identifier.eissn 2076-3417 es_ES
dc.relation.pasarela S\342022 es_ES
dc.contributor.funder Universidad de Costa Rica es_ES
dc.contributor.funder Fondo Nacional de Desarrollo Científico y Tecnológico, Chile es_ES
dc.contributor.funder Comisión Nacional de Investigación Científica y Tecnológica, Chile es_ES
dc.contributor.funder Consejo Nacional para Investigaciones Científicas y Tecnológicas, Costa Rica es_ES
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