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Protocol: Triple Diamond method for problem solving and design thinking. Rubric validation

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Protocol: Triple Diamond method for problem solving and design thinking. Rubric validation

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dc.contributor.author Marin-Garcia, Juan A. es_ES
dc.contributor.author Garcia-Sabater, Julio J. es_ES
dc.contributor.author Garcia-Sabater, Jose P. es_ES
dc.contributor.author Maheut, Julien es_ES
dc.date.accessioned 2021-01-21T09:15:20Z
dc.date.available 2021-01-21T09:15:20Z
dc.date.issued 2020-12-18
dc.identifier.uri http://hdl.handle.net/10251/159657
dc.description.abstract [EN] There is a set of tools that we can use to improve the results of each of the phases that continuous improvement projects must go through (8D, PDCA, DMAIC, Double diamond, etc.). These methods use divergent techniques, which help generate multiple alternatives, and convergent techniques that help analyze and filter the generated options. However, the tools used in all those frameworks are often very similar. Our goal, in this research, is to develop a comprehensive model that allows it to be used both for problem-solving and for taking advantage of opportunities. This protocol defines the main terms related to our research, makes a framework proposal, proposes a rubric that identifies observable milestones at each stage of the model and proposes the action plan to validate this rubric and the model in a given context. The action plan will be implemented in a future research. es_ES
dc.language Inglés es_ES
dc.publisher Universitat Politècnica de València es_ES
dc.relation.ispartof WPOM-Working Papers on Operations Management es_ES
dc.rights Reconocimiento (by) es_ES
dc.subject Protocol es_ES
dc.subject Problem-solving es_ES
dc.subject Design thinking es_ES
dc.subject Framework es_ES
dc.subject PDCA es_ES
dc.subject 8D es_ES
dc.subject DMAIC es_ES
dc.subject 6-sigma es_ES
dc.subject Process improvement es_ES
dc.subject Kaizen es_ES
dc.title Protocol: Triple Diamond method for problem solving and design thinking. Rubric validation es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.4995/wpom.v11i2.14776
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Escuela Técnica Superior de Ingenieros Industriales - Escola Tècnica Superior d'Enginyers Industrials es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses es_ES
dc.description.bibliographicCitation Marin-Garcia, JA.; Garcia-Sabater, JJ.; Garcia-Sabater, JP.; Maheut, J. (2020). Protocol: Triple Diamond method for problem solving and design thinking. Rubric validation. WPOM-Working Papers on Operations Management. 11(2):49-68. https://doi.org/10.4995/wpom.v11i2.14776 es_ES
dc.description.accrualMethod OJS es_ES
dc.relation.publisherversion https://doi.org/10.4995/wpom.v11i2.14776 es_ES
dc.description.upvformatpinicio 49 es_ES
dc.description.upvformatpfin 68 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 11 es_ES
dc.description.issue 2 es_ES
dc.identifier.eissn 1989-9068
dc.relation.pasarela OJS\14776 es_ES
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