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Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs

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Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs

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dc.contributor.author Oltra Badenes, Raúl Francisco es_ES
dc.contributor.author Gil Gómez, Hermenegildo es_ES
dc.contributor.author Guerola-Navarro, Vicente es_ES
dc.contributor.author Vicedo, Pau es_ES
dc.date.accessioned 2021-02-06T04:32:39Z
dc.date.available 2021-02-06T04:32:39Z
dc.date.issued 2019-08 es_ES
dc.identifier.uri http://hdl.handle.net/10251/160796
dc.description.abstract [EN] In today's business environment, different factors make product return and product recovery increasingly more important in order to recover value and increase the company's profitability. In such an environment, where sustainability concerns and awareness of environmental responsibility in industrial production has considerably grown, reverse logistics (RL) becomes more relevant and, thus, its correct management using suitable information systems (IS) is fundamental. Nevertheless, today's IS in general, and in Enterprise Resources Planning (ERP) in particular, are developed based on conventional logistic processes that do not contemplate the specific characteristics of RL. The main objective of this work is to analyze the functional requirements of an IS to manage product recovery processes that serve as a guide to develop a suitable ERP for RL. The research methodology has been conducted with a qualitative approach, through which the main specific requirements that an IS must meet to manage RL have been stablished, and a data model for the development of solutions to the requirements identified in an ERP system has been proposed. For the development in the ERP it is recommended to start with the requirement of RBOM (Reverse Bill Of Materials) management, since it is the most complex development and has a greater relationship with the rest. es_ES
dc.language Inglés es_ES
dc.publisher MDPI AG es_ES
dc.relation.ispartof Sustainability es_ES
dc.rights Reconocimiento (by) es_ES
dc.subject Reverse logistics es_ES
dc.subject ERP es_ES
dc.subject Product recovery es_ES
dc.subject Value recovery es_ES
dc.subject Information systems es_ES
dc.subject.classification ORGANIZACION DE EMPRESAS es_ES
dc.title Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.3390/su11164380 es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses es_ES
dc.description.bibliographicCitation Oltra Badenes, RF.; Gil Gómez, H.; Guerola-Navarro, V.; Vicedo, P. (2019). Is It Possible to Manage the Product Recovery Processes in an ERP? Analysis of Functional Needs. Sustainability. 11(16):1-16. https://doi.org/10.3390/su11164380 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion https://doi.org/10.3390/su11164380 es_ES
dc.description.upvformatpinicio 1 es_ES
dc.description.upvformatpfin 16 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 11 es_ES
dc.description.issue 16 es_ES
dc.identifier.eissn 2071-1050 es_ES
dc.relation.pasarela S\392399 es_ES
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