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Business process improvement and the knowledge flows that cross a private online social network: An insurance supply chain case

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Business process improvement and the knowledge flows that cross a private online social network: An insurance supply chain case

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Leon, R.; Rodríguez Rodríguez, R.; Gómez-Gasquet, P.; Mula, J. (2020). Business process improvement and the knowledge flows that cross a private online social network: An insurance supply chain case. Information Processing & Management. 57(4):1-16. https://doi.org/10.1016/j.ipm.2020.102237

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Title: Business process improvement and the knowledge flows that cross a private online social network: An insurance supply chain case
Author: Leon, Ramona-Diana Rodríguez Rodríguez, Raúl Gómez-Gasquet, Pedro Mula, Josefa
UPV Unit: Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses
Issued date:
Abstract:
[EN] This paper analyses how the knowledge shared between employees and suppliers within a private enterprise social network affects process improvement. Data was collected from internal documents, and the internal and ...[+]
Subjects: Social network analysis , Knowledge , Process improvement , Principal component analysis , Structural equation modeling , Insurance supply chain
Copyrigths: Reserva de todos los derechos
Source:
Information Processing & Management. (issn: 0306-4573 )
DOI: 10.1016/j.ipm.2020.102237
Publisher:
Elsevier
Publisher version: https://doi.org/10.1016/j.ipm.2020.102237
Project ID:
info:eu-repo/grantAgreement/EC/FP7/324408/EU/Engaging in Knowledge Networking via an interactive 3D Social Supplier Network/
Thanks:
The research reported in this paper is supported by the European Commission for the project "Engaging in Knowledge Networking via an interactive 3D social Supplier Network (KNOWNET)" (FP7-PEOPLE-2013-IAPP 324408)".
Type: Artículo

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