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A Framework for Capacity and Operations Planning in Services Organizations Employing Workers with Intellectual Disabilities

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A Framework for Capacity and Operations Planning in Services Organizations Employing Workers with Intellectual Disabilities

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dc.contributor.author García Sabater, José Pedro es_ES
dc.contributor.author Maheut, Julien es_ES
dc.contributor.author Ruiz, Angel es_ES
dc.contributor.author García Sabater, Julio Juan es_ES
dc.date.accessioned 2021-05-21T03:32:19Z
dc.date.available 2021-05-21T03:32:19Z
dc.date.issued 2020-11 es_ES
dc.identifier.uri http://hdl.handle.net/10251/166596
dc.description.abstract [EN] This paper presents an integrated framework for capacity and operations planning in Spanish sheltered employment centers (SECs). Employment provides socio-economic opportunities for people with disability. Well functioning SECs that provide opportunities for people with and without disability to work alongside each other are an important component of Spain's current labor market. To be economically sustainable, SECs need to satisfy their clients expectations in terms of price, flexibility and performance, whilst taking into account and strengthening the diverse skills and abilities of their workforce like specific learning and forgetting processes. The SEC studied herein, a non-for-profit organization whose mission is to create employment for people with disabilities its workforce is deployed directly on clients' premises. Efficient management across this multi-site environment, whilst supporting the diverse employment needs of its staff, is of paramount importance. This paper contributes an integrated framework to support SEC capacity and operations planning, which prioritizes the explicit training needs of workers with disability at all levels (strategic, tactical, and operational) as a lever for achieving the organization's goals. es_ES
dc.language Inglés es_ES
dc.publisher MDPI AG es_ES
dc.relation.ispartof Sustainability es_ES
dc.rights Reconocimiento (by) es_ES
dc.subject Services capacity planning es_ES
dc.subject Manpower planning es_ES
dc.subject Workers with disabilities es_ES
dc.subject Spain es_ES
dc.subject Disabilities es_ES
dc.subject Training needs es_ES
dc.subject Job skills es_ES
dc.subject.classification ORGANIZACION DE EMPRESAS es_ES
dc.title A Framework for Capacity and Operations Planning in Services Organizations Employing Workers with Intellectual Disabilities es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.3390/su12229713 es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses es_ES
dc.description.bibliographicCitation García Sabater, JP.; Maheut, J.; Ruiz, A.; García Sabater, JJ. (2020). A Framework for Capacity and Operations Planning in Services Organizations Employing Workers with Intellectual Disabilities. Sustainability. 12(22):1-17. https://doi.org/10.3390/su12229713 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion https://doi.org/10.3390/su12229713 es_ES
dc.description.upvformatpinicio 1 es_ES
dc.description.upvformatpfin 17 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 12 es_ES
dc.description.issue 22 es_ES
dc.identifier.eissn 2071-1050 es_ES
dc.relation.pasarela S\426372 es_ES
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