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Fostering intergenerational learning in the hotel industry: A multiple criteria decision-making model

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Fostering intergenerational learning in the hotel industry: A multiple criteria decision-making model

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dc.contributor.author Leon, Ramona-Diana es_ES
dc.date.accessioned 2021-06-29T03:31:16Z
dc.date.available 2021-06-29T03:31:16Z
dc.date.issued 2020-10 es_ES
dc.identifier.issn 0278-4319 es_ES
dc.identifier.uri http://hdl.handle.net/10251/168479
dc.description.abstract [EN] The current research aims to identify the most suitable intergenerational learning activities for the Romanian hotel industry. A multiple criteria decision-making model is developed in order to determine the most appropriate intergenerational learning activities and the factors that strongly influence human resource managers' decisions. Data are collected from 35 human resource managers who have extensive work experience in the hotel industry and in managing intergenerational learning activities, and processed using the analytic network process. The results prove that the most appropriate IGL activities for the Romanian hotel industry are mentoring, on-the-job education, and storytelling. Furthermore, the most influential factors are collaboration, commitment, job satisfaction, reward management, and organizational culture. These results have both theoretical and practical implications. On the one hand, they extend the literature regarding intergenerational learning in the hotel industry and on the other hand, they bring forward how the managers could foster intergenerational knowledge sharing and avoid corporate amnesia. es_ES
dc.language Inglés es_ES
dc.publisher Elsevier es_ES
dc.relation.ispartof International Journal of Hospitality Management es_ES
dc.rights Reserva de todos los derechos es_ES
dc.subject Intergenerational learning es_ES
dc.subject Human resource es_ES
dc.subject Knowledge sharing es_ES
dc.subject Aging society es_ES
dc.subject Knowledge loss es_ES
dc.subject Hotel es_ES
dc.subject.classification ORGANIZACION DE EMPRESAS es_ES
dc.title Fostering intergenerational learning in the hotel industry: A multiple criteria decision-making model es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.1016/j.ijhm.2020.102685 es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses es_ES
dc.description.bibliographicCitation Leon, R. (2020). Fostering intergenerational learning in the hotel industry: A multiple criteria decision-making model. International Journal of Hospitality Management. 91:1-11. https://doi.org/10.1016/j.ijhm.2020.102685 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion https://doi.org/10.1016/j.ijhm.2020.102685 es_ES
dc.description.upvformatpinicio 1 es_ES
dc.description.upvformatpfin 11 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 91 es_ES
dc.subject.asignatura Organización y gestión de empresas i 10130 / Q - Grado en turismo 140 es_ES
dc.subject.asignatura Organización y gestión de empresas i 10130 / k - Doble titulación. grado en administración y dirección de empresas y grado en turismo (itinerario gandía-alcoy) 180 es_ES
dc.relation.pasarela S\419738 es_ES
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dc.subject.ods 04.- Garantizar una educación de calidad inclusiva y equitativa, y promover las oportunidades de aprendizaje permanente para todos es_ES
dc.subject.ods 08.- Fomentar el crecimiento económico sostenido, inclusivo y sostenible, el empleo pleno y productivo, y el trabajo decente para todos es_ES


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