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Strategies in Case-Based Argumentation-Based Negotiation: An Application for the Tourism Domain

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Strategies in Case-Based Argumentation-Based Negotiation: An Application for the Tourism Domain

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dc.contributor.author Bouslama, Rihab es_ES
dc.contributor.author Jordán, Jaume es_ES
dc.contributor.author Heras, Stella es_ES
dc.contributor.author Amor, Nahla Ben es_ES
dc.date.accessioned 2021-12-27T08:37:45Z
dc.date.available 2021-12-27T08:37:45Z
dc.date.issued 2020-10-09 es_ES
dc.identifier.isbn 978-3-030-51999-5 es_ES
dc.identifier.uri http://hdl.handle.net/10251/178924
dc.description.abstract [EN] Negotiation is a key solution to find an agreement between conflicting parties especially during the purchase journey. This paper treats the negotiations between a travel agency and its customers in the domain of tourism. Both automated negotiation and argumentation are gathered to create a framework for automated agents, presenting a travel agency and its customers, to negotiate a trip and exchange arguments. Agents take advantage of their past experiences and use Case-Based Reasoning to select the best strategy to follow. We represent agents using two types of profiles, Argumentative profile that represents agents¿ ways of reasoning and Preference profile that embodies customers¿ preferences in the domain of tourism. es_ES
dc.language Inglés es_ES
dc.publisher Springer es_ES
dc.relation.ispartof Highlights in Practical Applications of Agents, Multi-Agent Systems, and Trust-worthiness. The PAAMS Collection es_ES
dc.relation.ispartofseries Communications in Computer and Information Science;1233 es_ES
dc.rights Reserva de todos los derechos es_ES
dc.subject Automated negotiation es_ES
dc.subject Argumentation es_ES
dc.subject Case-based reasoning es_ES
dc.subject Strategy es_ES
dc.subject Tourism es_ES
dc.subject.classification LENGUAJES Y SISTEMAS INFORMATICOS es_ES
dc.title Strategies in Case-Based Argumentation-Based Negotiation: An Application for the Tourism Domain es_ES
dc.type Comunicación en congreso es_ES
dc.type Capítulo de libro es_ES
dc.identifier.doi 10.1007/978-3-030-51999-5_17 es_ES
dc.relation.projectID info:eu-repo/grantAgreement///PROMETEO%2F2018%2F002//TECNOLOGIES PER ORGANITZACIONS HUMANES EMOCIONALS/ es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Sistemas Informáticos y Computación - Departament de Sistemes Informàtics i Computació es_ES
dc.description.bibliographicCitation Bouslama, R.; Jordán, J.; Heras, S.; Amor, NB. (2020). Strategies in Case-Based Argumentation-Based Negotiation: An Application for the Tourism Domain. Springer. 205-217. https://doi.org/10.1007/978-3-030-51999-5_17 es_ES
dc.description.accrualMethod S es_ES
dc.relation.conferencename 18th International Conference on Practical Applications of Agents and Multiagent Systems (PAAMS 2020). Workshops es_ES
dc.relation.conferencedate Octubre 07-09,2020 es_ES
dc.relation.conferenceplace L'Aquila, Italy es_ES
dc.relation.publisherversion https://doi.org/10.1007/978-3-030-51999-5_17 es_ES
dc.description.upvformatpinicio 205 es_ES
dc.description.upvformatpfin 217 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.relation.pasarela S\415784 es_ES
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