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A Reference Model of Reverse Logistics Process for Improving Sustainability in the Supply Chain

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A Reference Model of Reverse Logistics Process for Improving Sustainability in the Supply Chain

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dc.contributor.author Alarcón Valero, Faustino es_ES
dc.contributor.author Cortés-Pellicer, Pascual es_ES
dc.contributor.author Pérez Perales, David es_ES
dc.contributor.author MENGUAL RECUERDA, ANA es_ES
dc.date.accessioned 2022-05-24T18:05:03Z
dc.date.available 2022-05-24T18:05:03Z
dc.date.issued 2021-09 es_ES
dc.identifier.uri http://hdl.handle.net/10251/182873
dc.description.abstract [EN] The reverse logistics process (RLP) has become a key process for the supply chain (SC) given its importance for treating the increasing quantity of returned or recovered products and its impact on sustainability. However, the RLP is complex and involves a high degree of uncertainty and difficult decisions that affect SC efficiency. One of the aspects that can help the most to reduce this complexity and to improve SC efficiency is to formalize this process. The consulted studies agree on the numerous benefits of RLP formalization, but no tools, methodologies or specific solutions were found that help companies to advance in this matter. This work aims to develop a specific tool for RLP formalization so that its efficiency can be increased, leading to an improvement of SC sustainability. The main results comprise a reference model for RLP (RM-RLP) and an associated methodology so that any company can formalize its RLP by modeling its activities. The proposed tool (RM-RLP and methodology) is applied to a closed loop SC of relaxing chairs as an example of RLP formalization, proving its usefulness and, additionally, the improvements that can be reached in three RLP key indicators: total process duration, customer response time and the perceived autonomy and trust of the workers participating in the process. es_ES
dc.language Inglés es_ES
dc.publisher MDPI AG es_ES
dc.relation.ispartof Sustainability es_ES
dc.rights Reconocimiento (by) es_ES
dc.subject Reverse logistics process es_ES
dc.subject Sustainability es_ES
dc.subject Supply chain es_ES
dc.subject Formalization es_ES
dc.subject Reference model es_ES
dc.subject.classification ORGANIZACION DE EMPRESAS es_ES
dc.title A Reference Model of Reverse Logistics Process for Improving Sustainability in the Supply Chain es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.3390/su131810383 es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses es_ES
dc.description.bibliographicCitation Alarcón Valero, F.; Cortés-Pellicer, P.; Pérez Perales, D.; Mengual Recuerda, A. (2021). A Reference Model of Reverse Logistics Process for Improving Sustainability in the Supply Chain. Sustainability. 13(18):1-29. https://doi.org/10.3390/su131810383 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion https://doi.org/10.3390/su131810383 es_ES
dc.description.upvformatpinicio 1 es_ES
dc.description.upvformatpfin 29 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 13 es_ES
dc.description.issue 18 es_ES
dc.identifier.eissn 2071-1050 es_ES
dc.relation.pasarela S\446220 es_ES
dc.subject.ods 08.- Fomentar el crecimiento económico sostenido, inclusivo y sostenible, el empleo pleno y productivo, y el trabajo decente para todos es_ES
dc.subject.ods 09.- Desarrollar infraestructuras resilientes, promover la industrialización inclusiva y sostenible, y fomentar la innovación es_ES
dc.subject.ods 12.- Garantizar las pautas de consumo y de producción sostenibles es_ES
upv.costeAPC 1936 es_ES


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