Critical factors in the institutionalization of e-participation in e-government in Europe: Technology or leadership?

Abstract

[EN] This article examines citizen participation as a key factor for the sustainable development of democracy and public institutions. The purpose of this study is to offer a theoretical and empirical description of the status of civic engagement in e-participation in Europe. The article examines the necessary yet challenging goal of engaging citizens so that they participate in and improve our advanced society in a sustainable manner. Two research methods are used: a critical literature review and quantitative data analysis. The findings contribute to the development of civic engagement in public decision making.