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Applying Value Stream Mapping to Improve the Delivery of Patient Care in the Oncology Day Hospital

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Applying Value Stream Mapping to Improve the Delivery of Patient Care in the Oncology Day Hospital

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dc.contributor.author Vidal-Carreras, Pilar I. es_ES
dc.contributor.author García Sabater, Julio Juan es_ES
dc.contributor.author Marin-Garcia, Juan A. es_ES
dc.date.accessioned 2022-11-30T19:01:37Z
dc.date.available 2022-11-30T19:01:37Z
dc.date.issued 2022-04 es_ES
dc.identifier.issn 1661-7827 es_ES
dc.identifier.uri http://hdl.handle.net/10251/190410
dc.description.abstract [EN] Improving the delivery of patient care is an ongoing challenge in the National Health Service (NHS). This challenge is not insignificant in the process of chemotherapy administration for oncology patients. The present research is motivated by a public Spanish hospital in which oncology patients receive medical care in the Oncology Day Hospital (ODH). At the ODH, oncology patients receive different health services by different specialists on a single day. Any discoordination in patient flow will contribute to longer waiting times and stays in the ODH. As oncology patients tend to have special health conditions, any extra time in the hospital is a source of risk and discomfort. This study applies value stream mapping methodology in a Spanish ODH to improve this situation, reducing hospital waiting times and shorting the length of stay. For that purpose, the path of the oncology patients is mapped and the current state of the system is analyzed. Working at takt time and levelling the workload are proposed for improving the working conditions for healthcare personnel. As a result, the quality of service for oncology patients who need a well-defined care profile is improved. The singular characteristics of the Spanish NHS make it challenging to implement new ways of working, so this study has significant theoretical and managerial implications offering directions in which improvement is possible. es_ES
dc.language Inglés es_ES
dc.publisher MDPI AG es_ES
dc.relation.ispartof International Journal of Environmental research and Public Health es_ES
dc.rights Reconocimiento (by) es_ES
dc.subject Healthcare operations es_ES
dc.subject Value stream mapping es_ES
dc.subject Lean healthcare es_ES
dc.subject Applications in healthcare systems es_ES
dc.subject.classification ORGANIZACION DE EMPRESAS es_ES
dc.title Applying Value Stream Mapping to Improve the Delivery of Patient Care in the Oncology Day Hospital es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.3390/ijerph19074265 es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Escuela Técnica Superior de Ingeniería del Diseño - Escola Tècnica Superior d'Enginyeria del Disseny es_ES
dc.contributor.affiliation Universitat Politècnica de València. Escuela Técnica Superior de Ingenieros Industriales - Escola Tècnica Superior d'Enginyers Industrials es_ES
dc.description.bibliographicCitation Vidal-Carreras, PI.; García Sabater, JJ.; Marin-Garcia, JA. (2022). Applying Value Stream Mapping to Improve the Delivery of Patient Care in the Oncology Day Hospital. International Journal of Environmental research and Public Health. 19(7):1-18. https://doi.org/10.3390/ijerph19074265 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion https://doi.org/10.3390/ijerph19074265 es_ES
dc.description.upvformatpinicio 1 es_ES
dc.description.upvformatpfin 18 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 19 es_ES
dc.description.issue 7 es_ES
dc.identifier.pmid 35409944 es_ES
dc.identifier.pmcid PMC8998329 es_ES
dc.relation.pasarela S\476841 es_ES
upv.costeAPC 2300 es_ES


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