Designing gamified interactive systems for empathy development

Abstract

[EN] The lack of empathy contributes to the development of insensitive social attitudes, so the design of interactive systems based on games or playful experiences for the development of empathic skills is of vital importance in the field of education. In this paper we propose a circular and iterative empathy development model and analyze gamification strategies that can be useful for the design of interactive systems that favor the development of empathy through pedagogical strategies in which users are exposed to affective, cognitive, reflective and social experiences that encourage the expression of behaviors of a prosocial nature.