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Comprehensive Regulation of Water Services. Why Quality of Service and Economic Costs Cannot be Considered Separately

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Comprehensive Regulation of Water Services. Why Quality of Service and Economic Costs Cannot be Considered Separately

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dc.contributor.author Cabrera Rochera, Enrique es_ES
dc.contributor.author Estruch-Juan, Elvira es_ES
dc.contributor.author Gomez Selles, Elena es_ES
dc.contributor.author Del Teso-March, Roberto es_ES
dc.date.accessioned 2023-10-06T18:01:42Z
dc.date.available 2023-10-06T18:01:42Z
dc.date.issued 2022-07 es_ES
dc.identifier.issn 0920-4741 es_ES
dc.identifier.uri http://hdl.handle.net/10251/197851
dc.description.abstract [EN] Regulation in the water sector emerged as a formula to protect customers from the natural monopoly that conforms water and wastewater services. As there is little information about regulatory practices in the sector around the world, information has been collected though a survey sent to water regulators. The results of the survey provided enough information to understand how the different utilities' behaviours are regulated and the methodologies used. Among all the behaviours to be regulated, economic and quality of service regulation emerge as key aspects from a technical point of view. The first one supervises utilities' costs and tariffs while the second, the standards the service is provided. However, it has been detected that these aspects are regulated separately and the quality of service does not have an impact on economic regulation. This work quantifies the impact that the quality of services has on costs and the consequences derived from not considering it in the economic regulation. In addition, this study also lists all the different aspect of the quality of service with an impact on costs. es_ES
dc.description.sponsorship Open Access funding provided thanks to the CRUE-CSIC agreement with Springer Nature. The authors have no relevant financial or non-financial interests to disclose. es_ES
dc.language Inglés es_ES
dc.publisher Springer-Verlag es_ES
dc.relation.ispartof Water Resources Management es_ES
dc.rights Reconocimiento (by) es_ES
dc.subject Regulation of water services es_ES
dc.subject Regulation es_ES
dc.subject Quality of service es_ES
dc.subject Economic regulation es_ES
dc.subject Urban water services es_ES
dc.subject.classification MECANICA DE FLUIDOS es_ES
dc.subject.classification INGENIERIA HIDRAULICA es_ES
dc.title Comprehensive Regulation of Water Services. Why Quality of Service and Economic Costs Cannot be Considered Separately es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.1007/s11269-022-03198-x es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Escuela Técnica Superior de Ingenieros Industriales - Escola Tècnica Superior d'Enginyers Industrials es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Ingeniería Hidráulica y Medio Ambiente - Departament d'Enginyeria Hidràulica i Medi Ambient es_ES
dc.description.bibliographicCitation Cabrera Rochera, E.; Estruch-Juan, E.; Gomez Selles, E.; Del Teso-March, R. (2022). Comprehensive Regulation of Water Services. Why Quality of Service and Economic Costs Cannot be Considered Separately. Water Resources Management. 36(9):3247-3264. https://doi.org/10.1007/s11269-022-03198-x es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion https://doi.org/10.1007/s11269-022-03198-x es_ES
dc.description.upvformatpinicio 3247 es_ES
dc.description.upvformatpfin 3264 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 36 es_ES
dc.description.issue 9 es_ES
dc.relation.pasarela S\466544 es_ES
dc.contributor.funder Universitat Politècnica de València es_ES
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