Measuring the effectiveness of a micro-credential programme: utilising the Kirpatrick’s model for evaluation. A Case Study

[EN] The quality of microcredential programmes is mostly based on formal quality assessment standards. Still, even if all formal standards are met, how can the facilitators and learners evaluate the long-term effectiveness and impact of the MC programme? This case study provides an example of how to measure training effectiveness. We describe how to collect data and analyse it following Kirkpatrick’s evaluation criteria (learners’ reactions, learning process/outcomes, behaviour/practices, and results). The personalised approach of collecting learner reactions resulted in quite high satisfaction scores at the end of the programme. Successful completion of coursework as well as the development of competencies displayed in learning diaries provide evidence of the successful learning process. The high quality of submitted work gives proof of effective implementation of knowledge and competencies. Results criteria also indicated a high level of retention as well as implementation of competencies in their institutions.