Reimagining Higher Education Post-Pandemic: A Mobile Robotic Telepresence Case Study in the United States

[EN] Higher education is facing unprecedented challenges post-pandemic and must provide flexible and accessible learning options to students to remain relevant. This qualitative case study applied social presence theory to explore faculty and student experiences with mobile robotic telepresence (MRT) as tool for offering synchronous hybrid classes. Results indicated co-presence was the strongest element of social presence. Additionally, several key factors were identified for effective MRT implementation.