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Outsourcing as a change management tool in libraries and documentation centers

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Outsourcing as a change management tool in libraries and documentation centers

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dc.contributor.author Lloret Romero, María Nuria es_ES
dc.date.accessioned 2014-01-21T12:08:30Z
dc.date.issued 2011
dc.identifier.issn 0888-045X
dc.identifier.uri http://hdl.handle.net/10251/34995
dc.description.abstract Purpose: Outsourcing is a tool that has been used in companies for decades. However, it has taken much longer for this tool to be implemented in libraries and documentation centers, especially since they are eminently public entities at an international level. The use of such services has increased in recent years and has been especially heightened by the economic crisis in all areas of the aforementioned centers. However, it is important to understand the basis of this type of tool in order to look beyond the fiscal and economic benefits and attempt to see the possibilities provided by the use of these types of services for improving the dynamics of organizations and even creating new professional profiles within the organization itself This study aims to address this issue. Design/methodology/approach: The outsourcing of services need not always lead to a loss of know-how, and when working from the heart of the organization it is a tool that can even be used to support a culture of change and the revitalization of organizations less likely to change. Findings: The technological, economic and sociological challenges of the information society are demanding the development of new ways to manage human resources in organizations, ways that allow for a greater degree of flexibility leading to innovation and the strengthening of competitiveness. Consequently, there is a need to adapt to the demands of society with services that in many cases are not performed by the entity itself due to a lack of specialized resources within the organization. Originality/value: Many organizations and especially public institutions do not renew their staff regularly, and thus it is possible to encounter organizations where the average age of the employees has increased as the entity has got older. Although such entities are acknowledged for their prestige and experience, there is a clear lack of new ways of thinking which would enable the organization to advance, above all in technological areas where innovation and change are extremely transient. Therefore, a mixed staff is needed, where the knowledge of the organization and processes held by employees who have been with the company since its foundation is combined with the new knowledge and ways of understanding processes held by new recruits. This leads directly to a change in the values of the organization, since the incorporation of new ideas in process management and the incorporation of technologies, allowing for a more cooperative environment, can end up creating an organizational culture with renewed values, always safeguarding the initial core values of the organization and including the new values generated from the incorporation of new ways of working. © Emerald Group Publishing Limited. es_ES
dc.format.extent 7 es_ES
dc.language Inglés es_ES
dc.publisher Emerald es_ES
dc.relation.ispartof The Bottom Line: Managing Library Finances es_ES
dc.rights Reserva de todos los derechos es_ES
dc.subject Change management es_ES
dc.subject Human resource management es_ES
dc.subject Libraries es_ES
dc.subject Outsourcing es_ES
dc.subject Subcontracting es_ES
dc.subject.classification BIBLIOTECONOMIA Y DOCUMENTACION es_ES
dc.title Outsourcing as a change management tool in libraries and documentation centers es_ES
dc.type Artículo es_ES
dc.embargo.lift 10000-01-01
dc.embargo.terms forever es_ES
dc.identifier.doi 10.1108/08880451111142132
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Comunicación Audiovisual, Documentación e Historia del Arte - Departament de Comunicació Audiovisual, Documentació i Història de l'Art es_ES
dc.description.bibliographicCitation Lloret Romero, MN. (2011). Outsourcing as a change management tool in libraries and documentation centers. The Bottom Line: Managing Library Finances. 24(1):73-79. doi:10.1108/08880451111142132 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion http://dx.doi.org/10.1108/08880451111142132 es_ES
dc.description.upvformatpinicio 73 es_ES
dc.description.upvformatpfin 79 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 24 es_ES
dc.description.issue 1 es_ES
dc.relation.senia 216252
dc.description.references Baker, B. B. (1998). Resource Sharing. Technical Services Quarterly, 16(2), 35-45. doi:10.1300/j124v16n02_04 es_ES
dc.description.references Balagué Mola, N. (2010), “L'externalització o la flexibilitat de la gestió”, Item, No. 28, pp. 4‐13. es_ES
dc.description.references Bush, C. C., Sassé, M., & Smith, P. (1994). Toward a new world order: A survey of outsourcing capabilities of vendors for acquisitions, cataloging and collection development services. Library Acquisitions: Practice & Theory, 18(4), 397-416. doi:10.1016/0364-6408(94)90047-7 es_ES
dc.description.references Fogerty, J. (1997). Archival Brinkmanship: Downsizing, Outsourcing, and the Records of Corporate America. The American Archivist, 60(1), 44-55. doi:10.17723/aarc.60.1.q719815nw4m77167 es_ES
dc.description.references Garcia‐Abril, C. (2008), “Outsourcing documental”, Outsourcing, pp. 18‐22. es_ES
dc.description.references Horenstein, B. (2000). Outsourcing Copy Cataloging at Adelphi University Libraries. Cataloging & Classification Quarterly, 28(4), 105-116. doi:10.1300/j104v28n04_09 es_ES
dc.description.references Howarth, L.C. (1998), “The role of the paraprofessional in technical services in libraries”, Library Trends, Vol. 46 No. 3, pp. 526‐39. es_ES
dc.description.references Lara Navarra, P. and Martínez Usero, J.Á. (2000), “Outsourcing documental: organización de futuro”, VII Jornadas españolas de documentación, pp. 49‐55. es_ES
dc.description.references Ogburn, J. L. (1994). An introduction to outsourcing. Library Acquisitions: Practice & Theory, 18(4), 363-366. doi:10.1016/0364-6408(94)90043-4 es_ES


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