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Exploring working conditions as determinants of job satisfaction: an empirical test among Catalonia service workers

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Exploring working conditions as determinants of job satisfaction: an empirical test among Catalonia service workers

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Marín García, JA.; Bonavía Martín, T.; Maria Losilla, J. (2011). Exploring working conditions as determinants of job satisfaction: an empirical test among Catalonia service workers. Service Industries Journal. 31(12):2051-2066. doi:10.1080/02642069.2011.559226

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Title: Exploring working conditions as determinants of job satisfaction: an empirical test among Catalonia service workers
Author:
UPV Unit: Universitat Politècnica de València. Departamento de Organización de Empresas - Departament d'Organització d'Empreses
Issued date:
Abstract:
Job satisfaction is particularly important in the service industries since it involves direct contact with customers and thus has a direct influence on company performance. This paper analyses the impact of 10 working ...[+]
Subjects: Working conditions , Job satisfaction , Service sector , Structural equation modeling , Job characteristics , Service workers
Copyrigths: Reserva de todos los derechos
Source:
Service Industries Journal. (issn: 0264-2069 ) (eissn: 1743-9507 )
DOI: 10.1080/02642069.2011.559226
Publisher:
Taylor & Francis (Routledge): SSH Titles
Publisher version: http://dx.doi.org/10.1080/02642069.2011.559226
Type: Artículo

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