Peiró Signes, A.; Segarra Oña, MDV.; Verma, R.; Mondejar Jimenez, J.; Vargas Vargas, M. (2013). The Impact of Environmental Certification on Hotel Guest Ratings. Cornell Hospitality Quarterly. 55(1):40-51. doi:10.1177/1938965513503488
Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/61747
Title: | The Impact of Environmental Certification on Hotel Guest Ratings | |
Author: | Verma, Rohit Mondejar Jimenez, Jose Vargas Vargas, Manuel | |
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[EN] In this article, we analyze the impact on hotels of the ISO 14001 environmental certification system from the customers perspective. Based on a comparison of customer ratings of 6,850 hotels in Spain with and without ...[+]
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Copyrigths: | Cerrado | |
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Publisher version: | http://dx.doi.org/10.1177/1938965513503488 | |
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The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: The authors would like to thank the Center for Hospitality Research at Cornell University ...[+]
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