Valls Donderis, P.; Ray, D.; Peace, A.; Stewart, A.; Lawrence, A.; Galiana, F. (2013). Participatory development of decision support systems: which features of the process lead to improved uptake and better outcomes?. Scandinavian Journal of Forest Research. 29(1):71-83. doi:10.1080/02827581.2013.837950
Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/62567
Title:
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Participatory development of decision support systems: which features of the process lead to improved uptake and better outcomes?
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Author:
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Valls Donderis, Pablo
Ray, Duncan
Peace, Andrew
Stewart, Amy
Lawrence, Anna
Galiana, Francisco
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UPV Unit:
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Universitat Politècnica de València. Departamento de Ingeniería Rural y Agroalimentaria - Departament d'Enginyeria Rural i Agroalimentària
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Issued date:
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Abstract:
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Decision support systems (DSSs) are important in decision-making environments with conflicting interests. Many
DSSs developed have not been used in practice. Experts argue that these tools do not respond to real user ...[+]
Decision support systems (DSSs) are important in decision-making environments with conflicting interests. Many
DSSs developed have not been used in practice. Experts argue that these tools do not respond to real user needs
and that the inclusion of stakeholders in the development process is the solution. However, it is not clear which
features of participatory development of DSSs result in improved uptake and better outcomes. A review of papers,
reporting on case studies where DSSs and other decision tools (information systems, software and scenario tools)
were developed with elements of participation, was carried out. The cases were analysed according to a framework
created as part of this research; it includes criteria to evaluate the development process and the outcomes.
Relevant aspects to consider in the participatory development processes include establishing clear objectives,
timing and location of the process; keeping discussions on track; favouring participation and interaction of
individuals and groups; and challenging creative thinking of the tool and future scenarios. The case studies that
address these issues show better outcomes; however, there is a large degree of uncertainty concerning them
because developers have typically neither asked participants about their perceptions of the processes and resultant
tools nor have they monitored the use and legacy of the tools over the long term.
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Subjects:
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Decision support systems
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Decision tools
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Participatory development process
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Process features
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Outcomes
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Copyrigths:
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Reserva de todos los derechos
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Source:
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Scandinavian Journal of Forest Research. (issn:
0282-7581
)
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DOI:
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10.1080/02827581.2013.837950
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Publisher:
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Taylor & Francis: STM, Behavioural Science and Public Health Titles
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Publisher version:
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http://dx.doi.org/10.1080/02827581.2013.837950
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Project ID:
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COST Action-Forest Management Decision Support Systems (FORSYS) [FP0804]
Spanish Ministry of Economy and Competitiveness [ECO2011-27369]
Regional Ministry of Education, Culture and Sports (Valencia, Spain) [ACIF/2010/248]
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Thanks:
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The authors would like to thank COST Action FP0804-Forest Management Decision Support Systems (FORSYS) for financing a three month Short-Term Scientific Mission (STSM) in Forest Research (Roslin, UK) in 2012, making possible ...[+]
The authors would like to thank COST Action FP0804-Forest Management Decision Support Systems (FORSYS) for financing a three month Short-Term Scientific Mission (STSM) in Forest Research (Roslin, UK) in 2012, making possible this research; Spanish Ministry of Economy and Competitiveness for supporting the project Multicriteria Techniques and Participatory Decision-Making for Sustainable Management (Ref. ECO2011-27369) where the leading author is involved; and the Regional Ministry of Education, Culture and Sports (Valencia, Spain) for financing a research fellowship (Ref. ACIF/2010/248).
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Type:
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Artículo
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