What is it that differentiates the universities in Spain? A quality perspective

Abstract

Higher Education Institutions are undergoing important changes involving the development of new roles and missions, which is having implications for their structure and administration. These institutions have responded differently based on their particular regulations and social circumstances. However, this diversity is proving problematic for the use of strategic planning tools to systematize and organize the required tasks aimed at a desirable university model and more homogeneous university performance evaluations, especially to determine funding levels. This paper investigates the use of strategic plans as a tool to promote high quality performance.