Análisis y propuesta de mejora del sistema de información para la gestión de materiales en una empresa multinacional del sector ferroviario

Abstract

El trabajo a desarrollar tiene, como objetivo principal, implantar mejoras en el sistema de información que utiliza una empresa multinacional del sector ferroviario en su gestión de materiales. Dicha gestión se realiza con el soporte de un sistema de información basado en SAP, y se pretende realizar un análisis de la misma, con el objetivo de mejorarla. Para ello, se analizará inicialmente cuál es el proceso de gestión de materiales existente desde la perspectiva del sistema de información, y en función del resultado del análisis, se propondrán diferentes actuaciones que permitan mejorar el sistema de información utilizado, y poder así obtener una mayor eficiencia en el proceso.

The main objective of this final grade work has been the improvement of the material management process, associated with the activities carried out in a multinational manufacturing company of locomotives and passenger trains. In order to achieve this goal, the process carried out in the company and the information system application was analyzed, in order to find improvements and, over time, implement them. All this was done in an integrated way with the existing company information system. The need for this work was justified by the difficulty that the company managers had in obtaining the information needs, to make the decision regarding the follow-up of the materials associated with projects, which situation generate errors and unnecessary delays, that will try to minimized with the solution proposed in this work. Two possible improvements were proposed: ¿ The first one, by modifying a part of the company information system, to obtain a more accurate material tracking with more information. ¿ The second, examining two different alternatives, which would lead to an improvement in external and internal communication of the company.