Evaluation of a Higher Education institute’s Quality Framework performance during COVID-19

Abstract

[EN] COVID-19 provided a challenge to the continuing high quality operation of higher education. Quality frameworks, which were created long before national lockdowns or social distancing were tested in a manner that had not been foreseen on their creation. This work examines the performance of the framework in our institute to see if it was sufficiently robust to offer our students a quality education experience and to reassure the public in terms of the standard of our graduates. Engagement with the student body is described in detail from decision-making to evaluation at the end of the academic year of their experience on their programme of study.