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Automated Detection of Customer Experience through Social Platforms

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Automated Detection of Customer Experience through Social Platforms

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Bustamante, J.; Kuffo, L.; Izquierdo, E.; Vaca, C. (2018). Automated Detection of Customer Experience through Social Platforms. En 2nd International Conference on Advanced Reserach Methods and Analytics (CARMA 2018). Editorial Universitat Politècnica de València. 255-255. https://doi.org/10.4995/CARMA2018.2018.8347

Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/111934

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Title: Automated Detection of Customer Experience through Social Platforms
Author: Bustamante, Juan Kuffo, Leonardo Izquierdo, Edgar Vaca, Carmen
Issued date:
Abstract:
[EN] The emergence and acceptance of social media have become a crucial aspect of daily lives in the worldwide population. As a result of this phenomenon, it is not surprising that customers’ buying patterns exhibit ...[+]
Subjects: Web data , Internet data , Big data , QCA , PLS , SEM , Conference , Customer experience , Machine learning , Data classification , Text mining
Copyrigths: Reconocimiento - No comercial - Sin obra derivada (by-nc-nd)
ISBN: 9788490486894
Source:
2nd International Conference on Advanced Reserach Methods and Analytics (CARMA 2018).
DOI: 10.4995/CARMA2018.2018.8347
Publisher:
Editorial Universitat Politècnica de València
Publisher version: http://ocs.editorial.upv.es/index.php/CARMA/CARMA2018/paper/view/8347
Conference name: CARMA 2018 - 2nd International Conference on Advanced Research Methods and Analytics
Conference place: Valencia, Spain
Conference date: Julio 12-13,2018
Description: Resumen de la comunicación
Type: Capítulo de libro Comunicación en congreso

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