Big Data and Data Driven Marketing in Brazil

Abstract

[EN] The main purpose of this article is the understanding of which marketing strategies related to big data are being implemented by Brazilian companies in different sectors, in addition to assessing these actions within an already established construct. To reach the proposed objectives, an exploratory, qualitative research was conducted using the multiple case study method. Thus, data were collected through bibliographical, documentary and semi-structured interviews, with the intent of formulating the construct by which the companies are studied. The study unit interviewed consisted of market professionals and big data specialists. As the main result, it was widely noticed the application of strategies related to big data by the companies surveyed. The classification of these actions within an already established construct, however, was not possible, since it was understood the existence of distinct stages of adoption for this technology, and it was not possible to label these companies as users of big data.