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Smart destinations and the evolution of ICTs: a new scenario for destination management?

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Smart destinations and the evolution of ICTs: a new scenario for destination management?

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dc.contributor.author Ivars-Baidal, Josep A. es_ES
dc.contributor.author Celdrán-Bernabeu, Marco A. es_ES
dc.contributor.author Mazón, Jose Norberto es_ES
dc.contributor.author Perles Ivars, Angel es_ES
dc.date.accessioned 2020-11-21T04:31:30Z
dc.date.available 2020-11-21T04:31:30Z
dc.date.issued 2019-08-09 es_ES
dc.identifier.uri http://hdl.handle.net/10251/155437
dc.description.abstract [EN] The impact of information and communication technologies (ICTs) on tourism and their foreseeable future evolution seem to be shaping a new scenario for destination management. This new context has given rise to the need for new management models. One of these models is the emerging smart tourism destination (STD), although it requires greater conceptual precision in order to become a new paradigm for destination management. This paper proposes a systemic model for STDs which facilitates the interpretation of the role of ICTs in the management of tourism destinations. Accordingly, the Delphi technique has been applied so as to determine the opinion of experts regarding the feasibility of the STD approach, its advantages and limitations and also the size of the impact of ICTs on the management and marketing of tourism destinations. This prospective exercise highlights the intensification of the impact of ICTs over the coming years which will shape a new scenario for management characterised by technology and data management. However, the efficiency of the STD approach will not depend exclusively only on technology but also on an appropriate governance of the destination that systematically incorporates the three levels of the STD, namely the strategic¿relational, instrumental and applied levels. es_ES
dc.description.sponsorship This research has been carried out within the framework of the project "New approaches for tourism destinations planning and management: conceptualization, case studies and problems. Definition of smart tourist destinations models" (CSO2014-59193-R) under the Spanish National R&D&I Plan financed by the Ministry of Economy and Competitiveness. es_ES
dc.language Inglés es_ES
dc.publisher Routledge es_ES
dc.relation.ispartof Current Issues in Tourism (Online) es_ES
dc.rights Reserva de todos los derechos es_ES
dc.subject Smart tourism destinations es_ES
dc.subject ICTs es_ES
dc.subject Destination management organisations es_ES
dc.subject Technolog es_ES
dc.subject Forecasting es_ES
dc.subject.classification ARQUITECTURA Y TECNOLOGIA DE COMPUTADORES es_ES
dc.title Smart destinations and the evolution of ICTs: a new scenario for destination management? es_ES
dc.type Artículo es_ES
dc.identifier.doi 10.1080/13683500.2017.1388771 es_ES
dc.relation.projectID info:eu-repo/grantAgreement/MINECO//CSO2014-59193-R/ES/NUEVOS ENFOQUES PARA LA PLANIFICACION YGESTION DEL TERRITORIO TURISTICO: CONCEPTUALIZACION, ANALISIS DE EXPERIENCIAS Y PROBLEMAS. DESTINOS TURISTICOS INTELIGENTES/ es_ES
dc.rights.accessRights Abierto es_ES
dc.contributor.affiliation Universitat Politècnica de València. Departamento de Informática de Sistemas y Computadores - Departament d'Informàtica de Sistemes i Computadors es_ES
dc.description.bibliographicCitation Ivars-Baidal, JA.; Celdrán-Bernabeu, MA.; Mazón, JN.; Perles Ivars, A. (2019). Smart destinations and the evolution of ICTs: a new scenario for destination management?. Current Issues in Tourism (Online). 22(13):1581-1600. https://doi.org/10.1080/13683500.2017.1388771 es_ES
dc.description.accrualMethod S es_ES
dc.relation.publisherversion https://doi.org/10.1080/13683500.2017.1388771 es_ES
dc.description.upvformatpinicio 1581 es_ES
dc.description.upvformatpfin 1600 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.description.volume 22 es_ES
dc.description.issue 13 es_ES
dc.identifier.eissn 1747-7603 es_ES
dc.relation.pasarela S\357561 es_ES
dc.contributor.funder Ministerio de Economía y Competitividad es_ES
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