- -

Impact of Total Quality Management (TQM) practices on Sustainability and Organisational Performance

RiuNet: Repositorio Institucional de la Universidad Politécnica de Valencia

Compartir/Enviar a

Citas

Estadísticas

  • Estadisticas de Uso

Impact of Total Quality Management (TQM) practices on Sustainability and Organisational Performance

Mostrar el registro completo del ítem

Wassan, AN.; Memon, MS.; Mari, SI.; Kalwar, MA. (2022). Impact of Total Quality Management (TQM) practices on Sustainability and Organisational Performance. Journal of Applied Research in Technology & Engineering. 3(2):93-102. https://doi.org/10.4995/jarte.2022.17408

Por favor, use este identificador para citar o enlazar este ítem: http://hdl.handle.net/10251/185194

Ficheros en el ítem

Metadatos del ítem

Título: Impact of Total Quality Management (TQM) practices on Sustainability and Organisational Performance
Autor: Wassan, Asif Nawaz Memon, Muhammad Saad Mari, Sonia Irshad Kalwar, Muhammad Ahmed
Fecha difusión:
Resumen:
[EN] Total quality management (TQM) has been identified as a key driver of organizational performance in public and private organizations. Organizational culture, along with TQM and sustainability has been investigated to ...[+]
Palabras clave: TQM , Sustainability , Organizational performance , Exploratory factor analysis
Derechos de uso: Reconocimiento - No comercial - Compartir igual (by-nc-sa)
Fuente:
Journal of Applied Research in Technology & Engineering. (eissn: 2695-8821 )
DOI: 10.4995/jarte.2022.17408
Editorial:
Universitat Politècnica de València
Versión del editor: https://doi.org/10.4995/jarte.2022.17408
Tipo: Artículo

References

Abbas, J. (2020). Impact of total quality management on corporate sustainability through the mediating effect of knowledge management. Journal of Cleaner Production, 244, 118806. https://doi.org/10.1016/j.jclepro.2019.118806

Abdul-Rashid, S.H., Sakundarini, N., Raja Ghazilla, R.A., & Thurasamy, R. (2017). The impact of sustainable manufacturing practices on sustainability performance: Empirical evidence from Malaysia. International Journal of Operations and Production Management, 37(2), 182–204. https://doi.org/10.1108/IJOPM-04-2015-0223

Abu-Alain, H.F. (2018). TQM as an Enabler of Organization Performance and Sustainability. Multi-Knowledge Electronic Comprehensive Journal For Education And Science Publications (MECSJ), 6, 1–12. [+]
Abbas, J. (2020). Impact of total quality management on corporate sustainability through the mediating effect of knowledge management. Journal of Cleaner Production, 244, 118806. https://doi.org/10.1016/j.jclepro.2019.118806

Abdul-Rashid, S.H., Sakundarini, N., Raja Ghazilla, R.A., & Thurasamy, R. (2017). The impact of sustainable manufacturing practices on sustainability performance: Empirical evidence from Malaysia. International Journal of Operations and Production Management, 37(2), 182–204. https://doi.org/10.1108/IJOPM-04-2015-0223

Abu-Alain, H.F. (2018). TQM as an Enabler of Organization Performance and Sustainability. Multi-Knowledge Electronic Comprehensive Journal For Education And Science Publications (MECSJ), 6, 1–12.

Abusa, F. (2011). TQM implementation and its impact on organizational performance in developing countries: a case study on Libya.

Agrawal, R., & Tiwari, J. (2014). The Integration of Quality Management and Environmental Management - A Review. International Proceedings of Economics Development and Research, 75, 9-13.

Al-Dhaafri, H.S., & Alosani, M.S. (2020). Impact of total quality management, organizational excellence and entrepreneurial orientation on organizational performance: empirical evidence from the public sector in UAE. Benchmarking, 27(9), 2497–2519. https://doi.org/10.1108/BIJ-02-2020-0082

Rat, C.L., Toadere, C., Gal, A.R. (2020) The impact of total quality management on organizational performance in SMEs. In Proceedings of the 14th International Management Conference “Managing Sustainable Organizations” 5th– 6th November, 2020, Bucharest, Romania. https://doi.org/10.24818/imc/2020/03.19

Alghamdi, F. (2018). Total Quality Management and Organizational Performance: A Possible Role of Organizational Culture. International Journal of Business Administration, 9(4), 186. https://doi.org/10.5430/ijba.v9n4p186

Ali AlShehail, O., Khan, M., & Ajmal, M. (2021). Total quality management and sustainability in the public service sector: the mediating effect of service innovation. Benchmarking, 29(2), 382-410.. https://doi.org/10.1108/BIJ-08-2020-0449

Allur, E., Heras-Saizarbitoria, I., Boiral, O., & Testa, F. (2018). Quality and Environmental Management linkage: A review of the literature. Sustainability, 10(11), 1–15. https://doi.org/10.3390/su10114311

Antunes, M.G., Quirós, J.T., & Justino, M. do R.F. (2017). The relationship between innovation and total quality management and the innovation effects on organizational performance. International Journal of Quality & Reliability Management, 34(9), 1474–1492. https://doi.org/10.1108/IJQRM-02-2016-0025

Anu, P.A., & Satish, K.P. (2019). TQM practices and their performance effects – an integrated model. International Journal of Quality and Reliability Management, 36(8), 1318–1344. https://doi.org/10.1108/IJQRM-10-2018-0266

Atari, M., Akbari-Zardkhaneh, S., Mohammadi, L., & Soufiabadi, M. (2015). The Factor Structure and Psychometric Properties of the Persian Version of Body Appreciation Scale. American Journal of Applied Psychology, 3(3), 62–66.

Cantele, S., & Zardini, A. (2018). Is sustainability a competitive advantage for small businesses? An empirical analysis of possible mediators in the sustainability–financial performance relationship. Journal of Cleaner Production, 182, 166–176. https://doi.org/10.1016/j.jclepro.2018.02.016

Cetindere, A., Duran, C., & Yetisen, M.S. (2015). The effects of total quality management on the business performance: An application in the province of Kütahya. Procedia Economics and Finance, 23(October 2014), 1376–1382. https://doi.org/10.1016/S2212-5671(15)00366-4

Dhamasanti, J.F., & Sudaryati, E. (2020). The effect of good corporate governance and financial performance on corporate value. International Journal of Research in Commerce and Management Studies, 2(5), 09–24.

Eccles, R.G., Ioannou, I., & Serafeim, G. (2014). The Impact of Corporate Sustainability on Organizational Processes and Performance. Management Science, 60(11), 2835–2857. https://doi.org/10.1287/mnsc.2014.1984

Elhuni, R.M. (2014). Achieve Sustainability through TQM Framework. International Journal Of Applied Science and Technology, 4(2), 133–142.

Hamdan, Y., & Alheet, A.F. (2021). Toward sustainability: The role of TQM and corporate green performance in the manufacturing sector. International Journal of Entrepreneurship, 25(3), 4675.

Hassan, M. UL, Mukhtar, A., Qureshi, S.U., & Sharif, S. (2012). Impact of TQM Practices on Firm’s Performance of Pakistan’s Manufacturing Organizations. International Journal of Academic Research in Business and Social Sciences, 2(10), 232–259. http://search.proquest.com/openview/788f078378e766a49bd9736e7f9d4c13/1?pq-origsite=gscholar&cbl=696344

Hilman, H., Ali, G.A., & Gorondutse, A.H. (2020). The relationship between TQM and SMEs’ performance: The mediating role of organizational culture. International Journal of Productivity and Performance Management, 69(1), 61–84. https://doi.org/10.1108/IJPPM-02-2019-0059

Hristov, I., & Chirico, A. (2019). The role of sustainability key performance indicators (KPIs) in implementing sustainable strategies. Sustainability, 11(20). https://doi.org/10.3390/su11205742

Ismail Salaheldin, S. (2009). Critical success factors for TQM implementation and their impact on the performance of SMEs. International Journal of Productivity and Performance Management, 58(3), 215–237. https://doi.org/10.1108/17410400910938832

Jasiulewicz-Kaczmarek, M. (2014). Is Sustainable Development an Issue for Quality Management? Foundations of Management, 6(2), 51–66. https://doi.org/10.1515/fman-2015-0011

Kaplan, M., & Kaplan, A. (2018). The Relationship between Organizational Commitment and Work Performance: a Case of Industrial Enterprises. Journal of Economic and Social Development (JESD), © Filodiri.

Khoja, M., Lemon, M., Fisher, J., & Algaddafi, A. (2017). Integrating the Total Quality Management and Sustainability in the Libyan Higher Education System by Evaluating the Policy and Strategy. International Journal of Learning and Teaching, 3(2), 160–165. https://doi.org/10.18178/ijlt.3.2.160-165

Kumar, V., Choisne, F., De Grosbois, D., & Kumar, U. (2009). Impact of TQM on company’s performance. International Journal of Quality and Reliability Management, 26(1), 23–37. https://doi.org/10.1108/02656710910924152

Lawson, R.W. (1995). Utilizing performance technology in the implementation of a wellness program. Performance+ Instruction, 34(3), 18–22. https://doi.org/10.1002/pfi.4170340306

Lim, S., Pettit, S., Abouarghoub, W., & Beresford, A. (2019). Port sustainability and performance: A systematic literature review. Transportation Research Part D: Transport and Environment, 72 (April), 47–64. https://doi.org/10.1016/j.trd.2019.04.009

Magon, R.B., Thomé, A.M.T., Ferrer, A.L.C., & Scavarda, L.F. (2018). Sustainability and performance in operations management research. Journal of Cleaner Production, 190, 104–117. https://doi.org/10.1016/j.jclepro.2018.04.140

Mendez, J., & Vila-Alonso, M. (2018). Three-dimensional sustainability of Kaizen. TQM Journal, 30(4), 391–408. https://doi.org/10.1108/TQM-12-2017-0179

Mohammed, A., Alharthi, A., Alharthi, D., & Saleh, W. (2014). Organization Performance Improvement using TQM. International Journal of Computer Applications, 108(9), 29–33.

Ofei-Manu, P., & Didham, R.J. (2018). Identifying the factors for sustainability learning performance. Journal of Cleaner Production, 198, 1173–1184. https://doi.org/10.1016/j.jclepro.2018.06.126

Ou, C.S., Liu, F.-C., Hung, Y.C., & Yen, D.C. (2011). The Effects of Total Quality Management on Business Performance: Evidence from Taiwan Information-Related Industries. SSRN Electronic Journal, 214–217. https://doi.org/10.2139/ssrn.916464

Porter, L., & Tanner, S. eds. (2012). Assessing business excellence. Routledge. https://doi.org/10.4324/9780080493930

Rai, R.N. (2018). Total Quality Management ( TQM ) As An Approach Of Management Practices To Achieve Value-Based .Sustainability, 8, 75–79.

Reed, R., Lemak, D.J., & Mero, N.P. (2000). Total Quality Management and Sustainable Competitive Advantage. Journal of Quality Management, 5, 5–26. https://doi.org/10.1016/S1084-8568(00)00010-9

Sadikoglu, E., & Olcay, H. (2014). The effects of total quality management practices on performance and the reasons for and the barriers to TQM practices in turkey. Advances in Decision Sciences, 2014. https://doi.org/10.1155/2014/537605

Saleh, J.M., & Hasan, M.R. (2015). Evaluating Impacts and Role of TQM Practices on Organization Performance of Public Sector in Iraqi Government. International Journal of Internet of Things, 4(1A), 7–15. https://doi.org/10.5923/c.ijit.201501.02

Shafiq, M., Lasrado, F., & Hafeez, K. (2017). The effect of TQM on organizational performance: empirical evidence from the textile sector of a developing country using SEM. Total Quality Management and Business Excellence, 3363, 1–22. https://doi.org/10.1080/14783363.2017.1283211

Singh, V., Kumar, A., & Singh, T. (2018). Impact of TQM on organizational performance: The case of Indian manufacturing and service industry. Operations Research Perspectives, 5(July), 199–217. https://doi.org/10.1016/j.orp.2018.07.004

Taleghani, M., Akhlagh, E.M., & Hoseini, A. (2013). The Effect of Total Quality Management ( TQM ) on Organization Performance the Mediation of Market Orientation. Interdisciplinary Journal of Contemporary Research in Business, 5(6), 627–639.

Tena, A.B.E., Llusar, J.C.B., & Puig, V.R. (2001). Measuring the relationship between total quality management and sustainable competitive advantage: A resource-based view. Total Quality Management, 12(7), 932–938. https://doi.org/10.1080/09544120100000018

Tiwari, R., Tiwari, G., Wal, P., & Wal, A. (2018). Total quality management: A requisite approach to improve research. Pharma Times, 50(7), 25–29. https://doi.org/10.31031/mapp.2018.02.000527

Zairi, M. (2001). Driving Strategy with Quality: International Journal of Applied Strategic Management, 2(2).

Zakuan, N., Yusof, S.M., Saman, M.Z.M., & Shaharoun, A.M. (2009). Confirmatory Factor Analysis of TQM practices in Malaysia and Thailand Automotive Industries. International Journal of Business and Management, 5(1), 160–175. https://doi.org/10.5539/ijbm.v5n1p160

Zehir, C., Ertosun, Ö.G., Zehir, S., & Müceldilli, B. (2012). Total Quality Management Practices’ Effects on Quality Performance and Innovative Performance. Procedia - Social and Behavioral Sciences, 41, 273–280. https://doi.org/10.1016/j.sbspro.2012.04.031

Zhu, J., Arsovska, B., & Kozovska, K. (2020). Acupuncture treatment in osteoarthritis. International Journal of Recent Scientific Research, 11(02), 37471–37472. https://doi.org/10.24327/IJRSR

[-]

recommendations

 

Este ítem aparece en la(s) siguiente(s) colección(ones)

Mostrar el registro completo del ítem