Transforming fertility services into remote health care

Abstract

[EN] With the rising of technology, remote services providing Health Care at home is becoming a must for organizations, as it enables additional patient-centric initiatives. The transition to remote health care has attracted both new competitors and new partners to the health care industry. In the fertility care industry, the entry of new firms indicates there is an opportunity for remote processes also for incumbent firms. This TFM aims to analyze in depth the convenience of transforming on a remote service every medical interaction with patients that are required for fertility care. Previous analyses will include trends in the sector, competitors positioning and the remote services they offer, including technologies and systems required as support for these services. Then, a redefinition of the service design based on the patient journey will be carried out, evaluating how many of the compulsory visits to the clinics can be replaced by a patient-at-home service. This will contain a look at the current or upcoming state of art of technology. The TFM can be useful as a reference for firms in the Health Care market which are considering some transition to remote care services.