Knowledge Registration Module Design for Enterprise Resilience Enhancement

Abstract

[EN] The present situation characterized by the coronavirus pandemic has made businesses to be aware about the importance of being resilient to face undesirable impacts like the one caused by this pandemic. One of the constituent capacities of enterprise resilience is the recovery ability to bounce back and restore the operations after disruptions¿ occurrence. This paper is focused on the recovery perspective of enterprise resilience and its enhancement through knowledge registration. This research proposes the design of the Knowledge Registration Module addressed to the register of valuable information at different knowledge level with the main aim to reuse this piece of information to facilitate the recovery process when the same or an unexpected similar disruptive event occurs. Future research lines will be based on applying the knowledge approach to real cases to study the influence of knowledge management in the enhancement of enterprise resilience.