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Exploring the Impact of Websites on Hospital Services in Puerto Rico: Analyzing Opportunities and Challenges in Healthcare Administration through Internet and Social Media Integration

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Exploring the Impact of Websites on Hospital Services in Puerto Rico: Analyzing Opportunities and Challenges in Healthcare Administration through Internet and Social Media Integration

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dc.contributor.author Vazquez Torres, Dharma es_ES
dc.contributor.author Concepción-Santana, Michael es_ES
dc.coverage.spatial east=-66.590149; north=18.220833; name=Puerto Rico es_ES
dc.date.accessioned 2024-01-11T12:41:40Z
dc.date.available 2024-01-11T12:41:40Z
dc.date.issued 2023-09-22
dc.identifier.isbn 9788413960869
dc.identifier.uri http://hdl.handle.net/10251/201793
dc.description.abstract [EN] This study explores how websites affect hospital services and Puerto Rico Health System website integration possibilities and issues. Technology has improved hospital patient care, engagement, and efficiency (Korda & Itani, 2011). This study analyzes Puerto Rico's hospital websites content and patient involvement. "About the Hospital" and "Contact Us" were the most popular website components in a 68-hospital descriptive survey. "Healthcare Research" and "Education and Training" were the least publicized on social media, with 30% of hospitals. The study shows that good communication and technology improve patient care and engagement. Private, non-profit, and state hospitals websites were examined for content, patient education, institution type, clinical services, facilities and amenities, conditions and treatments, news and events, job possibilities, Facebook, Twitter, and YouTube linkages, and patient and visitor information. These criteria were evaluated as binary variables if present in all sample hospitals. This study will contribute to digital technology in healthcare literature and offer Puerto Rican and worldwide hospital administration and healthcare practitioners useful advice. es_ES
dc.language Inglés es_ES
dc.publisher Editorial Universitat Politècnica de València es_ES
dc.relation.ispartof 5th International Conference on Advanced Research Methods and Analytics (CARMA 2023)
dc.rights Reconocimiento - No comercial - Compartir igual (by-nc-sa) es_ES
dc.subject Hospital websites es_ES
dc.subject Patient engagement es_ES
dc.subject Healthcare communication es_ES
dc.title Exploring the Impact of Websites on Hospital Services in Puerto Rico: Analyzing Opportunities and Challenges in Healthcare Administration through Internet and Social Media Integration es_ES
dc.type Capítulo de libro es_ES
dc.type Comunicación en congreso es_ES
dc.rights.accessRights Abierto es_ES
dc.description.bibliographicCitation Vazquez Torres, D.; Concepción-Santana, M. (2023). Exploring the Impact of Websites on Hospital Services in Puerto Rico: Analyzing Opportunities and Challenges in Healthcare Administration through Internet and Social Media Integration. Editorial Universitat Politècnica de València. 215-216. http://hdl.handle.net/10251/201793 es_ES
dc.description.accrualMethod OCS es_ES
dc.relation.conferencename CARMA 2023 - 5th International Conference on Advanced Research Methods and Analytics es_ES
dc.relation.conferencedate Junio 28-30, 2023 es_ES
dc.relation.conferenceplace Sevilla, España es_ES
dc.relation.publisherversion http://ocs.editorial.upv.es/index.php/CARMA/CARMA2023/paper/view/16469 es_ES
dc.description.upvformatpinicio 215 es_ES
dc.description.upvformatpfin 216 es_ES
dc.type.version info:eu-repo/semantics/publishedVersion es_ES
dc.relation.pasarela OCS\16469 es_ES


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